Casino and resort software for compliance, security and the floor
A flagged transaction, a security incident or a failed inspection: TrackVia captures it where it happens, routes it to the right team, and keeps the record an auditor can trust.
- Offline-ready mobile
- 6,000+ integrations
- Changes with you
Production applications
Running real operations today
Field submissions a month
Workflows moving through from the field
Operational records
Managed on the platform
Uptime
Commercial, Government and HIPAA environments
Compliance, security and maintenance on one connected record
TrackVia runs compliance, security, maintenance and the asset records behind them across a casino resort. Player tracking, table and slot data stay in your casino management system, and reservations, rates and room status stay in the PMS.
A flagged transaction, a security incident or a failed inspection is handled the same way: captured where it happens, but TrackVia can automatically route it to the team that owns it, capture a response, and close the record with evidence an auditor can pull months later.
- A flagged transaction opens a case, not an email thread
- Security incidents logged and closed with evidence attached
- Preventive maintenance that works around occupancy
- Every asset, on the floor and across the property, on one record
What operators get out of it
The same four things, on the floor, in the back office and across the property.
A flagged transaction becomes a documented case
Transaction monitoring and investigation work run on the same workflow: a flag opens a case, evidence attaches to it, and the file is what you hand an examiner.
Security incidents close in minutes, not hours
A security incident is logged where it happens and routed to the right team immediately. One casino operator cut its response time from 45 minutes to five.
Maintenance fits the occupancy
Preventive work is scheduled around how full the property is, so the plan survives a busy week instead of being abandoned in it.
One record for the floor, the property and the audit
Gaming floor equipment, rooms, kitchens and plant sit on the same record as the compliance case file, so nothing is reconciled by hand at the end of the month.
5 ways to improve casino floor operations
The five changes that move a casino floor operation, drawn from what gaming and hospitality teams actually did.
Get the guide
After vetting out several other solutions, TrackVia quickly seemed like a perfect solution for us… Our needs change almost weekly as regulations and the industry evolve, and we needed the flexibility to constantly tweak our platform in real time.
Projects that used to sit delayed for weeks now finish in days or even hours.
With Excel, we couldn’t see what employees were doing. With TrackVia it’s easy to track work and view what exactly has been completed. This resulted in an 80% time savings.
I wound up being able to do the same amount of work with only eight people versus 13 and that became the driving factor for them to accept TrackVia.
We are very pleased with the ease of use of the mobile application. We are thrilled to have instant visibility of the sterilization process and to be able to see immediately where issues are occurring. This enables us to focus on our number one priority, which is our patients and their loved ones.
TrackVia has truly changed the game on software development and deployment. We created and rolled out a mobile workflow app with limited resources in a very short period of time.
Their solution provided the flexibility we needed to meet unique project requirements while affording visibility and control.
TrackVia has improved the accuracy of our data. In the past it was a chore for our coordinators to document issues in real time. Now, they can just open the mobile app or website, check a few boxes and they are done.
The first application I built—it was simple—I think it took 10 minutes.
Common questions
What is transaction monitoring software?
What is AML case management software?
What is enhanced due diligence software?
What is patron management software?
Does this replace our PMS or point of sale?
Can housekeeping and engineering work from the same system?
Can we keep the food safety record in it?
Do we start from scratch?
Can technicians use it with no signal?
Does it integrate with our other systems?
Can we change the workflow ourselves?
How long does implementation take?
Where casino and resort teams start
These share the same records, so a check, the work it raises and the certification behind it stay on one job.
Ready to get started?
See how we fit your operation
A working session on the workflows your crews actually run.