State & Local Government

Public works and municipal asset management software for more ground than staff can cover

Public works, parks, facilities and fleet teams keep a city or county running, often with a small crew covering a lot of ground. TrackVia connects the work behind work orders, inspections, assets and reporting, beside the systems you already run, so department heads, leadership and residents all get faster answers.

  • Offline-ready mobile
  • 6,000+ integrations
  • GovRAMP Authorized
3,000+

Production applications

Running real operations today

10,000+

Field submissions a month

Workflows moving through from the field

500M+

Operational records

Managed on the platform

99.99%

Uptime

Commercial, Government and HIPAA environments

In short

Connect the work. Control the operation.

TrackVia is public works asset management software for the departments that keep a city or county running: public works, parks, facilities and fleet. Work orders, inspections, assets and compliance records stay current from the field, working alongside the permitting, GIS and finance systems you already run.

A work order, an inspection or a service request updates the same live record the moment it is captured in the field, with or without cell service, and routes automatically to whoever handles it next.

  • Work orders and inspections captured in the field, online or off
  • One current record across public works, parks, facilities and fleet
  • Compliance and inspection evidence ready before it is asked for
  • A real-time rollup for leadership, budgets and residents
State & Local Government operations in the field
The field and the front office

From the work order to the budget hearing

Cities, counties and state agencies run streets, water, sewer, parks, facilities and fleet with crews who are rarely at a desk, and with finance, procurement and leadership offices that have to answer for every dollar of it. TrackVia is municipal asset management software for both. The crew logs the work where it happens, and the record that reaches the budget hearing is the same one, not a reconstruction of it.

Municipal asset management software

One record for every asset a city or county owns, with the work orders, inspections and costs attached to it, beside the permitting, GIS and finance systems the agency already runs.

  • Assets and fleetEvery vehicle, pump, playground and building on one record, with its maintenance history, replacement date and cost to date.
  • Work orders and requestsA resident’s call, the crew that picks it up and the close-out photo, on the same record from start to finish.
  • Reporting for leadershipBacklog, cost per asset and service levels available the day they are asked for, not a month later.
Benefits of TrackVia

What state and local teams get out of it

Whether you run one department or all of them, the gains are the same.

Work orders stop living on paper and sticky notes

Crews capture work orders, inspections and service requests on a mobile app that works with no signal, and every record updates the same live system the moment it is captured.

It fits how your department actually works

Configure applications around roads, parks, facilities or fleet without months of custom development, and adjust the workflow as requirements change.

Systems finally talk to each other

TrackVia connects to more than 6,000 systems and data sources, so permitting, GIS, asset management and finance share one current view instead of separate silos.

Compliance evidence is ready, not reconstructed

Inspections, certifications and corrective actions are captured with photos, GPS and a timestamp as they happen, so an audit, a records request or a question from council or the board is an export instead of a scramble.

Guide

7 ways to cut friction in state and local government field operations

Seven best practices for state and local government field teams, drawn from how TrackVia customers run their operations across industries.

Get the guide
Where state and local teams use it

More than the street crew

State and local government covers more than public works. The same platform runs the work in three places, and each one starts with a different team.

Public works and field services

Streets, water, sewer, parks, facilities and fleet: requests, work orders and inspections, from the resident’s call to the crew’s close-out.

Capital projects

Road, building and infrastructure projects run by the same agency, with schedules, inspections, contractor paperwork and costs tracked against the project.

See how construction teams run them

Educational institutions

Public universities and school facilities teams run maintenance, facilities and compliance work on the same platform.

Read how a large public university did it

Procurement and security

Already on a contract vehicle you use

Most of what slows a government purchase down is not the product. It is the contract vehicle, the security review, and the question of who has already cleared you. TrackVia arrives with those answered.

TrackVia is listed on NASPO ValuePoint, the cooperative purchasing program used by state and local agencies. TrackVia Government is GovRAMP Authorized and FedRAMP Class C (Moderate) Certified.

Working for a federal agency or a federal contractor? See Federal Government.

More detail below

Common questions

What is public works asset management software?
It is the system that tracks the assets, work orders and inspections behind a city or county's public works, parks, facilities and fleet operations, all on one record instead of paper files or a spreadsheet. Public works software and public works management software describe the same category: requests, work orders, crews, inspections and the asset record in one place.
What is municipal asset management software?
It is the system a city or county uses to track the assets it owns, such as roads, vehicles, buildings and equipment, with the work orders, inspections and costs attached to each one. In TrackVia, that record stays current from the field and sits beside the permitting, GIS and finance systems the agency already runs.
What is municipal work order software?
It is the system that takes a request, from a resident, a council member or an inspection, through assignment, approval, field work and close-out, with a record of who did what and when. In TrackVia, crews capture the work on a mobile app, with or without cell service, and the record updates as the work happens. Public works work order software is the same system for a public works department.
Do you work with state and local government agencies?
Yes. City, county and state teams use TrackVia for public works, parks, facilities and fleet operations, from work orders and inspections to the reports that department heads, city managers and county administrators need. Agencies with stricter security requirements can use TrackVia Government, which is GovRAMP Authorized and FedRAMP Class C (Moderate) Certified.
Is TrackVia available on state purchasing contracts?
TrackVia is listed on NASPO ValuePoint, the cooperative purchasing program used by state and local agencies. Availability and terms depend on your state and agency, so talk with an expert about the route that fits your purchasing rules.
Is TrackVia secure enough for a government agency?
TrackVia already supports government agencies managing field work, from work orders and inspections to compliance tracking, in a secure, purpose-built environment, and TrackVia Government is GovRAMP Authorized and FedRAMP Class C (Moderate) Certified.
Do we start from scratch?
No. TrackVia comes with ready-to-use modules for the work operations teams run every day: work orders, inspections, asset records, preventive maintenance, inventory, dispatch, and job close-out. All of it is shaped by the work of more than 2,800 practitioners. More than 3,000 of these applications are already running in production.
Can technicians use it with no signal?
Yes. Native iOS and Android apps capture photos, notes, checklists, e-signatures, and barcode scans, timestamped and geotagged, whether there is a signal or not, then sync when a connection returns.
Does it integrate with our other systems?
More than 6,000 systems and data sources, plus a full REST API and webhooks, connect TrackVia to the ERP, CRM, finance, and other systems you already run.
Can we change the workflow ourselves?
Your own team updates forms, workflows, dashboards, and business rules directly, through a visual interface, or by connecting the AI assistant you already use, like Claude or ChatGPT, through TrackVia MCP and describing the change in plain language. Bulk changes run with a preview and an automatic backup, and every change is recorded in an audit log.
Can I get an answer from my data without building a report?
Yes. TrackVia IRIS lets your team ask a question about their operational data in plain language and get an answer right inside TrackVia, instead of building a dashboard or waiting on someone to pull a report. It’s read only, so it answers questions without changing anything or replacing the people doing the work.
How long does implementation take?
Most teams have their first workflow live within 30 days. Typical, not best case.

Where public works teams start

These share the same records, so a check, the work it raises and the certification behind it stay on one job.

Ready to get started?

See how we fit your operation

A working session on the workflows your crews actually run.

Talk with an expert