State and local government report

7 ways to cut friction in state and local government field operations

Your agency probably already runs a system for assets, permits, or work orders. The gap is the field work around it: inspections on clipboards, requests by phone and text, and updates that reach the system late or wrong. TrackVia took an in-depth look at how its customers run their operations across industries: 70% said paper, spreadsheets, and email had slowed them down, and more than half had no central, live view of the work. Here is what they did about it, on top of the systems they already own.

Cover of the TrackVia report for state and local government: 7 ways to cut friction in field operations Sample page from the report: how agencies and departments close the gaps around the systems they already own

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70% of customers

described manual, paper, spreadsheet, or email use as previously slowing their operations, and negatively affecting the business. TrackVia Field Operations Research covers 250+ customers across industries, not government alone.

What’s inside

  1. Catch problems early with inspections done on a phone, and start the fix automatically
  2. Put the right people on the right job, with the paperwork already current
  3. Bring every request, from first call to final sign-off, into one place
  4. Keep parts and materials on every truck and in every yard, tied to the job that used them
  5. Know what you own, where it is, and what shape it is in
  6. Be ready for the audit before anyone calls
  7. Service equipment on schedule, before it breaks
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