See the Process. Prove the Standard.
Any organization that operates under a quality or safety standard carries the same basic obligation. It doesn’t matter if it’s a hospital system, a manufacturer, or a multi-site service provider. The organization has to do the work correctly. It also has to prove that the work was done correctly, every time, across every location. Regulators, accreditors, and leadership all expect the same thing: a consistent process, current data, and evidence that holds up under review.
That obligation gets harder as an organization grows. More facilities, more shifts, more employees, and more process steps all add complexity. When compliance and quality tracking still run on paper forms and disconnected systems, no one has a current picture of where things stand until audit time arrives. When the process involves something as critical as instrument sterilization or patient safety, a delay in visibility isn’t just an inconvenience. It’s a risk.
Paper Audits Couldn't Keep Up With a Growing Standard
Northside Hospital is one of the leading hospital systems in the country. It delivers more babies each year than any other community hospital in the United States. Meeting that standard of care means meeting and exceeding the sterilization compliance requirements set by the Association for the Advancement of Medical Instrumentation, known as AAMI, across three hospitals and eight outpatient centers.
Before TrackVia, Northside sterilized its instruments to AAMI standards, but audited that process manually with paper forms and a separate instrument tracking system. Paper made the audit process cumbersome. It also limited how easily the team could review the data and identify areas for improvement at its quarterly executive sterilization quality council meetings. The existing tracking system didn’t provide the visibility or communication the team needed either.
Northside wanted tighter control over its sterilization process and data. The team needed a way to pull process data on demand, streamline AAMI audits, prepare for joint commission reviews, and collaborate across departments, without adding administrative burden.
How Northside Got Started With TrackVia
Northside reviewed several solutions and selected TrackVia for one main reason. Its own team could customize and manage the application directly, while still getting the real-time data and visibility the paper process couldn’t provide.
Northside started with a single workflow: a mobile application that automates every step of the sterilization audit process. Employees use the app to complete each task and attach photos and notes as they go. The application captures a timestamp automatically for every step. That first workflow gave Northside instant visibility and real-time reporting by time span, facility, employee, and shift. It replaced the paper trail with a current, accurate record tied directly to AAMI audit requirements.
Meeting Quality Objectives With Ease
Since building that first application, Northside has deployed a common quality inspection program, for the first time, across its full three-hospital system and eight outpatient centers. Every location now measures outcomes against one standardized definition of quality.
“We are very pleased with the ease of use of the mobile application. We are thrilled to have instant visibility of the sterilization process and to be able to see immediately where issues are occurring. This enables us to focus on our number one priority, which is our patients and their loved ones.” Randy Eccleston, Business Operations Manager, Northside Hospital
For any organization managing quality, compliance, or safety across multiple sites, that’s the real benefit. Real-time visibility replaces after-the-fact paper review. A standardized process replaces site-by-site variation. The team can spend its attention on patients, or customers, instead of chasing down data before the next audit.
Northside Hospital by the numbers: Atlanta, Forsyth, and Cherokee, Georgia. More than 2,800 physicians and 15,000 employees. Three million patient encounters a year, all measured against the same quality standard.
Your Quality Program Should Keep Getting Better
New standards, new locations, and new audit requirements will keep arriving. The way an organization proves quality today shouldn’t have to be the way it proves quality three years from now. TrackVia combines a proven starting point for quality and compliance operations with the adaptability to put new requirements into practice as they change.
Locations
Atlanta, Forsyth, and Cherokee GA
Employees
2,800+ Physicians and 15,000+ Employees
Patients
3 Million Patient Encounters Annually
Purpose-built for the work. Connected as it happens. Adaptable as operations change.
Connect the work. Control the operation.
See how TrackVia can help you turn your quality program into real-time visibility and audit-ready proof.