TrackVia is performing normally at this time.
Recent system availability
100% uptime in the last 3 months.
There are no maintenance events currently scheduled.
Below is a list of incidents that have affected more than one account at once due to a single issue.
- Partial impact or performance issues
- Service disruption
|10/18/2018 10:00 am||3 minutes||High Memory Utilization||TrackVia monitoring systems recorded high cpu load on several application servers due to excessive memory utilization. The servers were restarted to mitigate the issue. The offending queries to a large audit table were identified and addressed to prevent from reoccurring.|
Hours of availability:
7:00 A.M. to 6:00 P.M. MT Mon-Fri
Business-critical issues are monitored outside of business hours. Email firstname.lastname@example.org with urgent requests.
Same-day response rate:
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To submit a support ticket, click on the help icon in the top corner of your TrackVia application.