Patience is a virtue. I know this, because to put it kindly, it’s simply not one of the traits that come most naturally to me. As such, I am not a huge fan of waiting. And when I tell others that I don’t like to wait, everyone seems to be in agreement: Waiting kind of sucks. So all of this talk about waiting got me thinking about well… waiting.
Waiting used to be a very real part of people’s lives. For example, two hundred years ago if you were awaiting news about a loved one located anywhere outside of your immediate area, you had to wait until mail could reach you, which on horseback took some time. Then as the years passed, the telegraph and later the telephone was invented.
These innovations sped things up, but until these technologies became mainstream and accessible most people still had to wait to get news. Today thanks to the rise of the Internet and the proliferation of the little innovations we now call, “smartphones,” we carry nearly all the information we might need in our pockets. With one glance at a social app, like Facebook, you probably know everything you need to know and perhaps more than you ever wanted to about everyone in your life—regardless of where they may be located.
The ability to wait “patiently” is surely something that many of us should strive to get a better grip on. That said as this example demonstrates, technology that allows us to respond more quickly to the world around us has resulted in some real progress and improvement in our lives.
Attend our upcoming Aberdeen webinar, Your Guide to Accelerating Enterprise Performance and Innovation with Agile, Mobile Workflows, to learn how many enterprise organizations have embraced technological progress and speed.
Now with this in mind, let’s shift our attention to our organizations, the operations that produce the products or services we provide, and the technology that we use to support the way we work. For a group of folks, who don’t like to wait, we certainly do so a lot. Think about it: Your operations are in a constant state of flux. Suppliers, customers, projects, personnel, industry demands, etc.… these things all are ever-changing. When these forces of change occur, you are required to adapt your workflows and operations in response.
But when it comes time to change the technology that supports your operational processes, often we are forced to (wait for it) wait for our IT teams to either drop or finish their other important work in order to adjust our enabling systems to met the today’s demands. This means that commonly, there’s a long line of requests before yours vying for your IT teams’ attention. Which means, you guessed it, lots of waiting.
This type of waiting not only fuels impatience, but if your evolving workflows are critical to the product or service you produce, waiting on IT to change your enabling technology also has some rather financially damaging organizational effects as reported in this CIO article, such as:
- Lost revenues and profits or missed opportunities to sell more effectively due to faster cycle times and better operational precision
- Barriers to organic company growth; for example, a lack of mobility could result in the inability to extend processes to where there’s demand for work to be performed
- Reduced customer satisfaction and retention, especially if your processes touch your customer directly or indirectly
- Increased business risk due to data errors and process inaccuracies that compound exponentially as time passes
- Higher overall support, integration and training costs
- The inability to innovate and remain competitive in your market
But I’ve got good news for you: thanks to low-code solutions, like TrackVia, you no longer have to wait to change your technology to evolve along with your changing operations. With the rise of the citizen development movement, employees can be provided with workflow platforms that require little to no code to adjust as demands or needs arise. With clicks, operations teams can make changes to the applications they use to support their daily processes and to get their work done. Which means… no waiting on IT. This adoption of low-code applications also allows IT to focus their energies on their high-priority work. Win-win.
Mobile, agile workflow technology is about to change the game. With it, not only can your operations easily keep technological pace with change, but with its mobile capabilities, it can keep you and your employees connected and coordinated—anywhere, anytime. So besides eliminating all the waiting that you used to have to endure, there are some other significant benefits that can be derived from leveraging this new breed of software, like:
- Increased customer satisfaction
- Improved efficiency
- Lower costs
- Better compliance
- Easier innovation
- More profitable operations
- And much more…
But if you really want to hear more about all the many ways that top organizations are leveraging and benefiting from this new wave of low-code, mobile technology, consider attending our upcoming webinar with Aberdeen, Your Guide to Accelerating Enterprise Performance and Innovation with Agile, Mobile Workflows, on August 4th at 1 p.m. EST. Register today!
I promise this free event will be actually be worth the wait. (Pun intended.)
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