It’s clear that the labor crisis is here to stay, and the consequences of quiet quitting are becoming increasingly apparent. For those who haven’t heard of it, quiet quitting is when employees quietly leave an organization without giving their employer an official resignation. This can be extremely damaging for businesses, as it can leave them with a shortage of workers and a lack of morale.
Fortunately, citizen development can help combat quiet quitting – directly and indirectly. Citizen development can help reduce the risk of quiet quitting and provide businesses with the tools they need to create an engaged and productive workforce.
What is Citizen Development?
Citizen development is an approach to developing and deploying software applications that is done by non-technical users. It involves the use of low-code/no-code platforms that allow users to quickly and easily develop applications without having to learn complex coding languages. This type of development is ideal for businesses that need to quickly create applications that help employees become more productive and engaged.
To be clear, citizen development is not something that can be flipped on overnight. It is a culture of employee empowerment. It requires executive commitment, changes to existing systems and processes, and a healthy dose of experimentation and iteration. To see how easy it is to implement a low-code platform for citizen development, request a TrackVia demo.
How Can Citizen Development Reduce the Risk of Quiet Quitting?
Studies have shown that employees are more likely to stay with an organization when they feel a sense of purpose and satisfaction from their work. Citizen development can be used to create applications that give employees a sense of ownership and responsibility for their work. By empowering employees to take on projects and solve their own problems, businesses can create an environment of collaboration and innovation.
In addition, citizen development can be used to create applications that help employees stay connected to their work. For example, businesses can create applications that allow employees to submit feedback and suggestions, as well as track their progress and achievements. This type of visibility can help employees feel more connected and involved with their work, which can in turn reduce the risk of quiet quitting.
As an example, TrackVia provides citizen developers with an easy-to-use drag and drop system to build business apps for desktops, laptops, tablets, and phones. With this platform, users can easily create applications that can streamline a process and enable employees to take the initiative to solve their own problems. This type of visibility can help employees feel more connected and involved with their work, which can in turn reduce the risk of quiet quitting.
In addition, citizen development can be used to create applications that help businesses identify and address potential issues before they become major problems. For example, HR departments can create low-code applications that allow them to track employee engagement and performance, as well as monitor employee morale. This type of data can be used to identify areas of improvement and address potential issues before they become too serious.
How Can Businesses Implement Citizen Development?
Businesses can implement citizen development in a variety of ways. A first step is to invest in low-code/no-code platforms that allow non-technical users to quickly develop applications. These platforms are easy to use and require minimal training, making them ideal for businesses with limited resources. TrackVia is one such platform that provides businesses with the tools they need to build apps quickly and easily without having to learn complex coding languages.
Since citizen development is truly a culture change more than a technology change, businesses should also consider investing in professional services to get the ball rolling quickly. Time is of the essence, especially when it comes to culture changes. TrackVia offers citizen development consulting services to help businesses create frameworks, build apps, and coach employees to become more proficient with the platform.
Management must embrace the concept of citizen development, as well. If the idea of empowering employees is not embraced from the top down, then the effort will not likely succeed. In many cases of quiet quitting, employees do not feel empowered to make decisions on their own, or they simply do not feel as valued or appreciated by their employers as they should. Even with the technology and culture framework, implementation of the concept requires buy-in from the C-suite to engender a true shift in culture.
Additional Advantages of Citizen Development
Though citizen development can help reduce quiet quitting, there are a few other key benefits to consider when implementing it in a business setting. First and foremost, citizen development enables businesses to quickly create applications that empower employees to take on projects and solve their own problems. Beyond employee empowerment, this can also help the organization run more efficiently, as it allows employees to get up to speed with their projects more quickly.
Businesses can also use citizen development to reduce their development costs. Since citizen development allows non-technical users to quickly create applications, businesses can save money on hiring and training developers. Finally, citizen development can help businesses stay ahead of the competition. Citizen development enables businesses to quickly create applications that meet the needs of their customers and keep up with market trends. Nobody is more connected to your customers than your own employees, and citizen development can facilitate this connection.
Stop Quiet Quitting Before it Starts
Citizen development is a powerful tool that businesses can use to reduce the risk of quiet quitting and create an engaged and productive workforce. By investing in low-code/no-code platforms and professional services, businesses can quickly create applications that empower employees to take on projects and solve their own problems. This type of visibility can help employees feel more connected and involved with their work, which can in turn reduce the risk of quiet quitting.
Visit our Citizen Development page to learn more about how to implement citizen development in your business or if you’re ready to get started with a low-code application platform that is easy to use – REQUEST a DEMO of TrackVia today!