Trackvia's mission is to revolutionize the way small businesses collect, organize, and share data.
Company Facts
- Founded in 2005.
- Customer Support provided by our own in-house employees.
- Hundreds of Trackvia users worldwide.
- Customers include users from Fortune 500 companies to 3-person graphic arts firms.
- Funded by Flywheel Ventures, a leading venture capital firm.
Our company employs some of the most talented software engineering and business minds available today. The common philosophy among all of our employees is a passion for managing information.
Management
Click here to see Executive Bios: Management and Directors
Our founders have extensive, hands-on experience in software development and publishing, and have formed deeply-held philosophies about providing valuable products to our customers. These core philosophies are:
- Product is king. No amount of marketing finesse can or should overcome a mediocre product, and we're our own harshest critics when identifying ways our product could be better.
- Keep it simple. We work very hard to make things easy for our customers. Our interface should never become cluttered or non-intuitive. Our product should never become bloated with non-compelling features.
- Listen to customers. Our top management shares in our customer support duties, both via phone and email. This ensures that everyone in the company keeps their feet on the ground and never loses sight of how our customers are using our product, and how it can be made more valuable to them.
Our story
Trackvia began in the best possible way for a software startup - with paying customers before the product was even finished. These roots reflect the fact that Trackvia was built to solve real, pressing business needs, rather than to simply serve as a cool technology idea that seeks customers after it's been built. We always keep this philosophy in mind as we grow our company and update our product - we should always listen to our customers and build the product and company that will best serve their business needs, rather than trying to impress them with bleeding-edge features and technology that doesn't serve a practical purpose today.
Trackvia first stepped in to save the day for a $4.7 billion public transportation project that was struggling to keep track of the public comments that citizens were submitting. Trackvia revolutionized the way that the project collects, manages and disseminates the comments received. Instead of website comments going to an email inbox where they had to be manually cut & pasted into a spreadsheet, now they were immediately available for searching/sorting/tracking/emailing through Trackvia.
Other examples of how our customers use Trackvia include:
- A major news bureau that has users in cities worldwide (London, Paris, Moscow, New York, etc.) and uses Trackvia to manage their digital film clips and images, making them available worldwide immediately and not subject to loss or censorship if sent by email.
- A publication distributor that uses Trackvia to manage its publications, routes, delivery locations, and employee compensation tracking in 100 US cities.
- A performance troupe that performs across the US each year and uses Trackvia to manage the contact information for more than 100,000 contacts. This company uses Trackvia's email campaign feature to send mass, personalized emails to its contacts in each city to notify them of upcoming performances.
- A petroleum land management firm that uses Trackvia to manage thousands of landowner permits. This company uses Trackvia's mail merge feature to quickly create customized form letters on company letterhead for mailing to landowners.
